ROYAL MAIL INTERNATIONAL ORDERS

Royal Mail International Orders

ONGOING DISRUPTION ON ROYAL MAIL INTERNATIONAL ORDERS

As you may have seen in the Press, there is currently a disruption on Royal Mail International orders. On the 12 January 2023, Royal Mail International was the target of what it calls a "cyber incident" (ransomware attack). As a result, it introduced a blanket ban on all international shipping, which is yet to be fully lifted.

Royal Mail assures us that it is working to resolve the problem, with some international services having resumed over the past two weeks. Mail sent with international click and drop service is being processed. However, over a month since the cyber attack, Royal Mail is still not accepting international mail over the counter at Post Offices. Therefore, items that need weighing, tracking and a customs declaration sticker cannot be sent. Royal Mail has not given any time frame for when this problem will be resolved. In the meantime, it asks customers to refrain from sending international mail until a full service resumes. Alternatively, they suggest using Parcel Force Worldwide, which is unaffected by the ransomware cyber attack.

WHAT WE ARE DOING

House of Cally will continue to accept international orders and will use the online click and drop service wherever possible. For our extra large maps, we use international courier services which are unaffected by the Royal Mail ransomware attack. We deeply regret any inconvenience that may arise from this incident.

Any international orders we receive over the coming days will be sent at the earliest possible opportunity. Should you need an item sent urgently, please contact Cally on info@houseofcally.com to discuss other forms of delivery.

For customers in the UK, please note that shipping is unaffected. However, with ongoing industrial strike action planned by Royal Mail workers, there may be some further disruption.

MORE INFORMATION

For more information about, visit the Royal Mail Incident Bulletin.

 

Last updated: 14 February 2023 (15:45H)

SHIPPING TO CANADA

Shipping to Canada

WE'RE SHIPPING TO THE CANADA AGAIN

It's aboooot time, but stop press...  House of Cally is pleased to inform you we are able to accept orders to Canada once again. We can to send our full range of products to any corner of the country.  Yes, even those hard to reach freezing cold places way up north!

MORE INFORMATION

For more information about the postal services that we use and costs of shipping to the Canada, visit our Shipping page.

SHIPPING TO THE USA

Shipping to the USA

HUZZAH! SHIPPING TO THE USA RESUMES

House of Cally is pleased to announce that we are accepting orders to the United States once again. We are able to send our full range of products to any corner of the US, including Hawaii and Alaska. OK, perhaps not to Trump Tower or Mar-a-Lago!

MORE INFORMATION

For more information about the postal services that we use and costs of shipping to the USA, visit our Shipping page.

COLOURING MAP OF LONDON

Colouring Map of London by House of Cally

Are you looking for a new hobby or way of relaxing? Tired of binge watching just about every single box set ever created? Or perhaps you are just a massive fan of all things London-related? With this in mind, House of Cally has reissued its Colouring Map of London. We provide the map, you add the colour!
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ROAMING LEOPARDS

Roaming Leopards. New cushion cover design by House of Cally

Take a walk on the wild side with our new Roaming Leopards cushion covers. Inspired by Cally's love of the animal kingdom, these covers feature an intricate and highly detailed hand-painted Leopard set against a luxurious pink 100% cotton background. They also come with an piped finish for an extra feel of elegance. Produced in England, Cally has created these cushion covers using sustainably-sourced cotton. They are guaranteed to bring a sophisticated tropical vibe to any room.

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