ROYAL MAIL INTERNATIONAL ORDERS

Royal Mail International Orders

DISRUPTION ON ROYAL MAIL INTERNATIONAL ORDERS

As you may have seen in the Press, there is currently a disruption on Royal Mail International orders. Approximately two weeks ago, Royal Mail was the target of what it has called a "cyber incident" (ransomware attack). As a result, it introduced a blanket ban on all international shipping, which still has not been lifted. Royal Mail assures us that it is working to resolve the problem, with some international services having resumed over the past few days. However, the international shipping ban remains in place on items that require tracking and/or a customs sticker. Royal Mail has asked customers to refrain from sending international mail for the time being as it attempts to deal with the backlog that it has accumulated over the past couple of weeks.

House of Cally will continue to accept international orders in the hope that this ban will be lifted as soon as possible. We deeply regret any inconvenience that may arise from this incident. Any international orders we receive over the coming days will be sent at the earliest possible opportunity. Should you need an item sent urgently, please contact Cally on info@houseofcally.com to discuss other forms of delivery.

For customers in the UK, please note that shipping is unaffected.

MORE INFORMATION

For more information about, visit the Royal Mail Incident Bulletin.

 

Last updated: 24 January 2023 (20:20H)

SHIPPING TO CANADA

Shipping to Canada

WE'RE SHIPPING TO THE CANADA AGAIN

It's aboooot time, but stop press...  House of Cally is pleased to inform you we are able to accept orders to Canada once again. We can to send our full range of products to any corner of the country.  Yes, even those hard to reach freezing cold places way up north!

MORE INFORMATION

For more information about the postal services that we use and costs of shipping to the Canada, visit our Shipping page.

SHIPPING TO THE USA

Shipping to the USA

HUZZAH! SHIPPING TO THE USA RESUMES

House of Cally is pleased to announce that we are accepting orders to the United States once again. We are able to send our full range of products to any corner of the US, including Hawaii and Alaska. OK, perhaps not to Trump Tower or Mar-a-Lago!

MORE INFORMATION

For more information about the postal services that we use and costs of shipping to the USA, visit our Shipping page.